Not in love? We get it – here’s how to return
We want you to be obsessed with your [Your Brand Name] gear. But we also know that sometimes a shirt doesn’t fit quite right, or the print isn’t your vibe in person. No hard feelings.
Our 30‑day guarantee:
You have 30 days from delivery to return any item for a full refund (excluding shipping costs), as long as it’s:
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Unworn, unwashed, and in the same condition you received it
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With all original tags attached
How to start a return:
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Email us at [your@email.com] with your order number and the items you want to return.
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We’ll send you a return shipping label (if you’re in the US) – the cost of that label will be deducted from your refund unless the return is due to our error (e.g. wrong size sent).
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Pack your items safely, slap the label on, and drop it off at the carrier.
Refund timing:
Once we receive your return, we’ll inspect it within 3‑5 business days and issue a refund to your original payment method. Your bank may take a few extra days to show the credit – we promise we’ve sent it on our side.
Exchanges:
If you need a different size or colour, just tell us in your return email – we’ll process an exchange instead, and we’ll cover the shipping for the new item (US only). For international exchanges, you’ll need to cover return shipping.
Final sale items:
Any items marked “Final Sale” or “Clearance” cannot be returned – we make that clear on the product page.
Defective or wrong item?
Oh no – we’ll fix it immediately. Contact us with a photo and your order number, and we’ll send a replacement or full refund, including shipping, asap.
We know returns can be a drag, so we try to make it as painless as possible. If you have any questions, just reach out – we’re here to help.